Cancellation & No Show Policy:
A valid credit card is required to confirm each reservation. On confirmation, a refundable deposit will be charged to the card. The balance due will be payable direct to the hotel on departure.
Peak Season; (20 Dec to 5 Jan)
The 2 nights refundable deposit is required. Refunds for cancellations will be made as follows.
- If the booking is cancelled more than 14 days prior to arrival the deposit will be refunded, less bank handling charges of 5% of the amount of the deposit or Baht. 500 (whichever is greater).
- For cancellations less than 14 days prior to arrival, the deposit will be non-refundable.
- No Shows; the deposit will be non-refundable.
- Early check out; 1 additional night room rate will be charged, payable direct to the hotel on departure.
High Season; (01 Nov to 30 Apr)
The 1 night refundable deposit is required. Refunds for cancellations will be made as follows.
- If the booking is cancelled more than 7 days prior to arrival the deposit will be refunded, less bank handling charges of 5% of the amount of the deposit or Bt. 500 (whichever is greater).
- For cancellations less than 7 days prior to arrival, the deposit will be non-refundable.
- No Shows; the deposit will be non-refundable.
- Early check out; 1 additional night room rate will be charged, payable direct to the hotel on departure.
All Other Times
The 1 night refundable deposit is required. Refunds for cancellations will be made as follows.
- If the booking is Cancelled more than 7 days prior to arrival the deposit will be refunded, less bank handling charges of 5% of the amount of the deposit or Bt. 500 (whichever is greater).
- For cancellations less than 7 days prior to arrival, the deposit will be non-refundable.
- No Shows; the deposit will be non-refundable.
- Early check out; 1 additional night room rate will be charged, payable direct to the hotel on departure.